Lux-Ear Internal Incidents and Operations Log

From Lux-Ear Internal Knowledge Base
Revision as of 00:11, 7 January 2026 by Scott (talk | contribs) (This page is the entry point for documenting significant technical, operational, and human-factors incidents affecting Lux-Ear systems, infrastructure, and workflows. The purpose of this log is not blame, but learning: * Preserve hard-won diagnostic knowledge * Reduce repeated outages * Improve recovery speed * Acknowledge human limits as part of system reliability == How to use this log == * Each incident should have its own page * Incidents sh)
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Lux-Ear Internal Incidents & Operations Log[edit | edit source]

This page is the entry point for documenting significant technical, operational, and human-factors incidents affecting Lux-Ear systems, infrastructure, and workflows.

The purpose of this log is not blame, but learning:

  • Preserve hard-won diagnostic knowledge
  • Reduce repeated outages
  • Improve recovery speed
  • Acknowledge human limits as part of system reliability

How to use this log[edit | edit source]

  • Each incident should have its own page
  • Incidents should be factual, time-ordered, and candid
  • Partial or unresolved incidents are acceptable and encouraged

Incident Categories[edit | edit source]

  • Infrastructure & Hosting (DreamHost, DNS, SSL, backups)
  • macOS & Client Systems
  • MediaWiki & Knowledge Infrastructure
  • Authentication & Automation
  • Human Factors & Operational Load

Index of Incidents[edit | edit source]

(Incident pages will be listed here as they are published.)

Retrieved from "https://ikb.lux-ear.com/index.php?title=Lux-Ear_Internal_Incidents_and_Operations_Log&oldid=137"