Lux-Ear Internal Incidents & Operations Log: Difference between revisions

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(Add incident entries for Jan 6 operational failures)
(Fix index row alignment for iCloud Sync incident)
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| 2026-01-06
| 2026-01-06
| [[Incident 2026-01-06 – iCloud Sync & Local Visibility Failure]]
| [[Incident 2026-01-06 – iCloud Sync & Local Visibility Failure]]
| iCloud files were present but not visible in Finder, causing confusion and delays locating critical incident archives.
| Resolved
| Medium
| iCloud / Finder / macOS
| Resolved / Documented
| Scott
|}
|}



Revision as of 21:47, 7 January 2026


Purpose

This page serves as the authoritative chronological record of operational incidents, infrastructure failures, recovery efforts, and follow-up actions related to Lux-Ear systems and workflows.

It is intended to:

  • Preserve institutional memory
  • Reduce repeated troubleshooting
  • Support accountability and learning
  • Provide a foundation for future automation and reporting

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How to Use This Log

  • Each incident should have its own dedicated page using the Incident Template
  • Incidents should be listed below in reverse chronological order (newest first)
  • This log summarizes incidents; detailed analysis belongs on individual incident pages

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Incident Index

Date Incident Title Status Systems Affected Primary Owner
Incident YYYY-MM-DD – Title Open / Mitigated / Resolved
2025-12-18 Incident 2025-12-18 – MediaWiki BotPassword Authentication Failure Open MediaWiki / API Automation Scott
2026-01-06 Incident 2026-01-06 – iCloud Sync & Local Visibility Failure Resolved iCloud / Finder / macOS Scott

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Ongoing / Open Incidents

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Recently Resolved Incidents

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Related Pages

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